Air Canada and Porter Airlines Inc., along with 17 other applicants that include the International Air Transport Association -- which has some 290 member airlines -- state in a court filing that required payments under the country's new air passenger bill of rights violate international standards and should be rendered invalid.
Starting July 15, passengers will have to be compensated up to $2,400 if they are denied boarding because a flight was overbooked and receive up to $2,100 for lost or damaged luggage. Compensation of up to $1,000 for delays and other payments for cancelled flights will take effect in December. "They're trying to meet international standards and do better, and I don't see why. We've been complaining about that from the start, that this is going to drive up the price of flying in Canada," he said from Portugal.
The rules impose no obligation on airlines to pay customers for delays or cancellations if they were caused by mechanical problems discovered in a pre-flight check -- walking around the aircraft before takeoff looking for defects in the fuselage and flight control surfaces -- rather than during scheduled maintenance -- more thorough inspections required after 100 hours cumulatively in the air.
"Aviation is a global industry and as such, regulations need to be harmonized and follow the Montreal Convention," IATA spokeswoman Mona Aubin said in an email.
There they go again trying to absolve themselves of all responsibility while sucking the consumer dry. It’s a big scam with the airlines wanting to get out of paying compensation for overbooking and poor maintenance.
Why do they fear accountability? They make you honour your contract with them, so why isn’t the other way around fair?
Long delay compensation is in line with EU rules that compensate Canadian airline passengers when departing EU so why not the other way Luggage I think should be a passenger waiver form.
Really?
Sorry airlines, the court is overbooked. Your case was bumped until all violent criminal cases have been heard.
Not surprising. They have a lot to learn and a long way to go when it comes to customer service and satisfaction
I wonder why?
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