“Regulation should never be punitive for safety decisions,” he said.
The EU code came into force nearly two decades ago, shored up by court rulings that require compensation even for trip disruptions caused by safety concerns, such as mechanical issues. No major accidents involving EU-registered planes have occurred in commercial aviation since 2015. Among the provisions slated to kick in next year are fees imposed on airlines by the regulator to recover some or all of the cost of handling those complaints. If a passenger files one due to a flight disruption or denial of boarding, the reformed rules put the onus on the airline to prove the move was for reasons outside it’s control, such as bad weather.Article content
Lawford as well as Air Passenger Rights president Gabor Lukacs deemed the airlines’ warnings around routes to smaller or far-flung communities as tantamount to “blackmail.”
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