TORONTO - An Ontario tenant advocacy group says it has filed a human rights complaint arguing the provincial Landlord and Tenant Board’s switch to a “digital first” strategy centred on virtual hearings during the pandemic discriminates against vulnerable renters.
The organization says Lorraine Peever lives alone in subsidized housing, does not have a computer or cellphone, and has primarily attempted to participate in her hearings with the board through a landline. It says the board did not respond to Peever’s request for an in-person hearing. Tribunals Ontario, which includes the Landlord and Tenant Board, embraced a range of digital tools such as virtual hearings and online document filing in 2020 in response to the COVID-19 pandemic.
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