LUXEMBOURG - Police, fire and ambulance services must be able to track the physical location of a caller who has dialled the 112 emergency number - irrespective of whether the phone has a SIM card - the European Union's top court ruled on Thursday , following a violent crime in Lithuania.
She called the emergency number 10 times to seek help, but her location was not picked up by the call centre, preventing her from being found. The Luxembourg-based judges found that the rules in question apply to every 112 call, even if the phone does not contain a SIM card.
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