Firms overcharging longterm customers may face BIG fine: Has loyalty cost you £1,000 more?

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Firms overcharging longterm customers may face HUGE fines, the government has announced - has loyalty cost you £1,000 more per year?

For far too long, many big companies have been getting away with harmful trading practices which lead to poor services and confusion among customers who have parted with their hard-earned cashThe CMA will also be given the power to help tackle bad practices in other consumer markets such as secondary ticketing and unfair terms for care home residents.

 

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