Back in 2017, British Columbia, Canada-based amputee Stearn Hodge, 68, was forced to crawl during his vacation after airport officials stopped him taking the batteries for his mobility scooter on a flight.
"Having to crawl across the floor in front of my wife is the most humiliating thing that I can think of," Hodge told CBC."It unmasks how real my disability is…I haven't been the same since." As Hodge had previously obtained permission from his carrier, United Airlines, to take the batteries in his carry-on luggage, he asked to speak to someone from the airline.
United Airlines and WestJet offered him travel credit to the tune of $800 and $350, respectively, in response to his complaints. A United official apologized for “inconvenience” caused in an email to the retired contractor, writing:"It appears we were in violation of federal disability requirements.”
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