Govt should consider introducing Lemon Law for defective products, says consumer group

PETALING JAYA: There are still car owners who are forced to send their rides for multiple repairs even though these vehicles are less than a year old, said a consumers group, highlighting the need for stronger laws to protect buyers as Friday marks World Consumer Rights Day .

Instead of forcing buyers to resort to constant repairs, the government should instead introduce a lemon law which would grant consumers the right to one-to-one replacements or a price reduction for repeatedly defective products. “When the Act is supplementary, other laws will take precedence, hindering the Act's purpose of providing robust consumer protection.

“For example, the injection of fillers on the face by non-medical therapists, the offer of health-related services or packages by therapists or other non-invasive treatments by non-medical practitioners - are these wellness or aesthetic-related services? “This raises questions about the proper processes and authorities responsible for handling issues related to pawnshops.”

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