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CHR now accepts online complaints through new portal

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Chr News

The Commission on Human Rights on Monday launched a new online portal where the public can file complaints digitally and track the status of their cases — a system that also gives the rights body a centralized way of monitoring human rights violations.

MANILA, Philippines —

With only 16 CHR regional offices across the country, De Guia said that the "cost, time, and resources required" in filing grievances pose significant barriers, making it intimidating for some to file their complaints in person. Once submitted, complaints are forwarded to the appropriate CHR office for review and action. The portal will also show the status and progress of cases in real-time.Besides the filing of complaints, the MISMO portal also hosts other services, such as requests for technical assistance, interviews, data and statistics, accreditation for civil society organizations partnerships, among others.

The portal adopts a "client-centric approach" that caters to "the vulnerable, marginalized, and disadvantaged sectors of society," the human rights body added. At least two to three typhoons are expected to enter the Philippine area of responsibility this month amid the threat of a...

 

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