Siptu said it had received a commitment from the National Advocacy Service to discuss full implementation of a Labour Court recommendation on pay and conditions later this month.
However, after agreement was reached, the union issued a statement on Wednesday afternoon to say its members had suspended the action. The organisation is funded by the Citizens Information Board which, in turn, receives support from the Department of Social Protection. While NAS had said it understood its staff’s position, it said it was not able to address the situation unless the backing it received to cover costs was increased.
In a statement, NAS national manager Joanne Condon thanked the staff for returning to work and said services would be back to normal tomorrow.