"When people are not in compliance and we have to continue to go out and do these things over and over we do issue citations based on that," said Bernard Durance, ACS animal cruelty investigator. cture with a roof and elevated floor off the ground. Access to water also needs to be readily available. If a pet owner is found not in compliance, Animal Care Services will respond.
In May of 2023, 251 calls were made to ACS that were related to improper shelter, and lack of water during dangerous heat temps. In May of this year, the calls were 284. The number of animals that were impounded last month was thirty. Another tool ACS uses is infrared thermometers. It allows the officers to check exactly how hot a surface is to make sure an animal is safe.