Aged care homes have pushed back against a proposed list of rights for residents, raising concerns about exceedingly high expectations from older Australians, according to a consultation report.
“It was pointed out that certain rights, such as ‘equitable access’ and ‘freedom of choice’, could create exceedingly high expectations from older people, which aged care providers may find difficult to meet,” the report read. Patricia Sparrow, chief executive of the Council on the Ageing, rejected that older people’s expectation of aged care was too high, but said there was an expectation that services be of good quality, particularly after the sector’s failings were exposed by the royal commission.
, including asking wealthier Baby Boomers entering care to fund daily expenses, such as meals and laundry.when determining fees.Tom Symondson, chief executive of the Aged & Community Care Providers Association, stressed that aged care providers supported a rights-based act but also wanted a balanced and reasonable approach that accounted for circumstances not within the control of providers, such as funding.
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