Taylor Swift performs at the Paris Le Defense Arena as a part of her Eras Tour concert in Paris, May 9, 2024. The U.S. Justice Department has filed a sweeping antitrust lawsuit against Ticketmaster and its parent company, Live Nation Entertainment, on Thursday, May 23, 2024. The ticket seller sparked outrage in November 2022 when its site crashed during a presale event for a Taylor Swift stadium tour.
The Justice Department accuses Live Nation of a slew of practices that allow it to maintain a stronghold over the live music scene, including using long-term contracts to keep venues from choosing rival ticketers, blocking venues from using multiple ticket sellers and threatening venues that they could lose money and fans if they don’t choose Ticketmaster.
Live Nation said in prepared remarks Thursday that the Justice Department’s lawsuit “won’t solve the issues fans care about relating to ticket prices, service fees, and access to in-demand shows.” But competitor ticket sellers have long complained that Live Nation makes it difficult for them to disrupt the market with practices such as withholding acts if those venues don’t agree to use Ticketmaster’s service.
Ticketmaster, which merged with Live Nation in 2010, is the world’s largest ticket seller. During its annual report last month, the company said that Ticketmaster distributed more than 620 million tickets through its systems in 2023.
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