Human rights complaint dismissed after B.C. customer allegedly told to ‘speak English’

A human rights complaint has been thrown out after a customer at a Canadian Tire store on Vancouver Island was allegedly told to “speak English” during a dispute with a manager.

A customer came in with a flat tire which was repaired that same day, but the customer was then advised that no employee was available to install the repaired tire until the next day. The parties argued about the customer’s expectations. The customer, of South American origin, contended that he spoke to his grandchild in Spanish and the manager shouted something to the effect of “speak English,” to which the customer responded with “a series of Spanish expletives.

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