Today, the U.S. Department of Health and Human Services , Office for Civil Rights announced a settlement under the Health Insurance Portability and Accountability Act with Doctors’ Management Services, a Massachusetts medical management company that provides a variety of services, including medical billing and payor credentialing.
On April 22, 2019, Doctors’ Management Services filed a breach report with HHS stating that approximately 206,695 individuals were affected when their network server was infected with GandCrab ransomware. The initial unauthorized access to the network occurred on April 1, 2017; however, Doctors’ Management Services did not detect the intrusion until December 24, 2018, after ransomware was used to encrypt their files. In April 2019, OCR began its investigation.
Review and update its Risk Analysis to identify the potential risks and vulnerabilities to Doctor’s Management Services data to protect the confidentiality, integrity, and availability of electronic protected health information. Review all vendor and contractor relationships to ensure business associate agreements are in place as appropriate and address breach/security incident obligations.
If you believe that your or another person’s health information privacy or civil rights have been violated, you can file a complaint with OCR at
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