FILE - A Zipcar logo is shown, Jan. 2, 2013 in New York. . The civil penalty is a part of a consent order announced by the National Highway Traffic and Safety Administration — marking the first enforcement action against a rental car company over recalls. Zipcar has been slapped with a $300,000 fine after U.S. regulators found that the car-sharing company allowed customers to rent vehicles that had open recalls, violating federal motor safety law.
“Vehicles with open, unrepaired recalls pose a safety risk to everyone on the road," NHTSA Acting Administrator Ann Carlson said in a statement. "The agency will continue to use the full scope of its enforcement authorities to protect the public from safety defects in their personal vehicles or in a vehicle they rent.”
Zipcar agreed to the consent order. According to the NHSTA, the company also says it's made multiple improvements to recall policies and procedures since 2018 — when the agency opened an investigation after getting information that Zipcar rented at least one vehicle recalled in 2017, the Ford Transit, without making repairs.
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