FTC hits Amazon with $25 million fine for violating child privacy with Alexa voice assistant

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Amazon will pay more than $30 million to settle alleged privacy violations involving its voice assistant Alexa and its doorbell camera Ring.

FILE - Ernie Field pushes the doorbell on his Ring doorbell camera, July 16, 2019, at his home in Wolcott, Conn. In a vote Wednesday, May 31, 2023, the Federal Trade Commission is ordering Amazon to pay more than $30 million in fines over privacy violations involving its voice assistant Alexa and its doorbell camera Ring.

FTC Commissioner Alvaro Bedoya said in a statement that “when parents asked Amazon to delete their kids’ Alexa voice data, the company did not delete all of it.” “Nothing is more visceral to a parent than the sound of their child’s voice,” tweeted Bedoya, the father of two small children.and that use of the service increased 35% last year.

Amazon said it disagreed with the FTC’s claims on both Alexa and Ring and denied violating the law. But it said the settlements “put these matters behind us.”

 

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