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During my time in the system, I witnessed racial disparities that my peers had to contend with. Black youth, for example, are close to five times more likely to be incarcerated than White youth. In a recent cohort, close to 90% of Café Momentum interns had completed or were enrolled in high school whereas nationally, only a third of justice-involved youth continue high school. The reconviction rate for Café Momentum interns is 0%, while the Texas state average is 12%. BronxConnect is another example of what is possible when we provide young people with a positive support system.
The customer service skills I developed by interacting with guests and scheduling reservations over the phone and on the computers, as well as learning how to be a team player and having a good work ethic, have served me well in my dental training. And, they apply to most other industries.
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