Hate How Hard It Is to Cancel Subscriptions? The FTC Feels You

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If the US Federal Trade Commission has its way, it might soon get much easier to cancel subscriptions.

get overloaded by subscription services with recurring renewal fees. But it’s typically way harder to get rid of them. Some companies or publications don’t offer a simple way to cancel a subscription. In some cases, customers are required to call and speak with a representative, who will often try to talk them out of cancellation or try to upsell them something else.

The FTC proposed a new regulation this week that it’s calling the “click to cancel” provision. It would require companies that offer subscription services online to make canceling them as easy as it is to sign up in the first place. As the name implies, any service that you can sign up for by clicking a button on a webpage or in an app should give you a similarly easy way to cancel it., a measure enacted by the agency in 1973 that aimed to tamp down on predatory business practices.

The FTC already voted to pass the regulation. It will be made available for public comment online with the . Based on those comments, the FTC will then make a final decision about the rule’s fate in the coming months.

 

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If Wired gets it way, it will be easier for Wired to cancel Fantasy authors.

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