The incident, which saw widespread service delays and website crashes, has prompted calls from lawmakers in Washington D.C. to break up Live Nation and Ticketmaster, which merged to create their current structure in 2010. It has also spawned investigations from attorneys general around the country and at least two antitrust class actions. The DOJ is also reportedlyfor antitrust violations, though the probe predated the Swift tour debacle.
But the case was quickly tossed out. A federal judge ruled in 2021 that Live Nation and Ticketmaster users had clearly assented to a form of so-called clickwrap agreement — a common online tool that presents users with terms of service before proceeding — that required them to resolve any such claims against Live Nation via a private arbitration process.
“Appellees’ notice is conspicuously displayed directly above or below the action button at each of three independent stages that a user must complete before purchasing tickets,” Judge Boggs wrote for the court. “Crucially, the ‘Terms of Use’ hyperlink is conspicuously distinguished from the surrounding text in bright blue font, making its presence readily apparent.”
Rapino right now