Well, as it happens, the new regulations primarily apply to card/electronic transactions, with those behind the legislation suggesting that cash tips were never under the control of management and are impossible to regulate anyway. This is disputed by some and clearly, again, there were different approaches in operation. From now on, in any case, management have to have a stated policy on cash tips, but its enforcement will not be policed.
Those running the business at least have to stand over what should be a clear policy in their dealings with customers, however, while staff have a basis for engagement if they are not happy. Previously, many complained of not really knowing where they stood, with money simply withheld without clear explanation.It may do, but in places where staff were previously getting all of the gratuities, it should not make any difference.
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Source: RTEbusiness - 🏆 16. / 61 Read more »