Reps to probe flight delays, cancellations by airlines

The House of Representatives has mandated its Committee on Human Rights to investigate the poor treatment of customers by airlines operating in Nigeria.

Moving the motion, Mr Karu explained that the Federal Competition and Consumer Protection Commission and Consumer Protection Department under the Directorate of Air Transport of the Nigerian Civil Aviation Authority must protect airline customers. “Despite interventions in reviewing airfare charges being tolerated by both consumers and government to cushion the effects yet, the airfare charges and travel disruption have continued to increase daily,” he said.

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