The Federal Competition and Consumer Protection Commission yesterday took a notch higher, the enforcement of electricity consumers’ rights with the signing ofSpeaking at the NERC headquaters, venue of the epoch-making event,the executive vice chairman and chief executive officer FCCPC, Babatunde Irukera, said the latest step became necessary in order to stop unrelenting abuse of electricity consumers by the DisCOs.
Irukera said because the electricity market malfunctions usually to the advantage of producers, consumers who are usually exploited need to be protected in order to recreate a balance of power. More worrisome he noted, is that consumers’ complaints had never been primarily about supply, but about billing for electricity not supplied.He argued that connecting balance sheet to an arbitrary metering system is the worst form of abuse, especially for an essential public utility.
Going forward, Irukera said for the period over which estimated billing will subsist, there must be rational, transparent and reasonable bills.
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