The CRTC says it sent a warning letter to the U.S.-based clothing retailer in December 2018 to tell it that it had received complaints about its electronic messaging practices.
The agency's chief compliance and enforcement officer opened a formal investigation last June following continued public complaints. The Canadian Radio-television and Telecommunications Commission says it had reason to believe that between January 2018 and August 2021 the company sent commercial electronic messages to Canadians without the necessary consent.
The messages also allegedly did not consistently include an ability to unsubscribe or easily unsubscribe, as required sunder the anti-spam legislation. After being informed of concerns, Gap changed its marketing practices and worked with CRTC staff to reach a settlement.
Now, if I can just get really annoying SIRIUSXM to stop telephone spamming me in contravention of the law governing Canada's National DNC list. Maybe a $200,000 chunk out of their profits would help?
What if they disagreed?
Lol 200k!? That’s like a rounding error for a company the size of The Gap
Lol that’ll show em