Stumbling block in using third parties to service your car | The Citizen

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From 1 July 2021 consumers could have their cars serviced wherever they want without losing the warranty, but the guidelines that makes this possible will not be law – it will be voluntary. via TheCitizen_News

want car manufacturers, known as Original Equipment Manufacturers , to acknowledge and not limit consumers’ choice of where to service, maintain and repair their cars, regardless of whether the service provider is an approved dealer or an Independent Service Provider

make provision for OEMs to adopt measures to support and promote market entry for new motor-body repairers, preferably those owned by Historically Disadvantaged Individuals .you can have your car serviced wherever you want without losing the warranty Cars are complicated machines that run on computers and it is yet to be seen if manufacturers will share their software due to safety concerns. Without the right software, equipment and specialist instruments, workshops will be unable to service cars properly.

In these difficult economic times, consumers want to save where they can and pay less and cash-strapped consumers will choose to buy a car without the maintenance and service plan. If these consumers have their cars serviced at a small business workshop, the work is only guaranteed for six months according to the Consumer Protection Act.Industry perspective

 

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